Organizations as Machines: As Flawed as the People Operating them

Organizations, especially in a bureaucratic sense, seem to be faceless and machine-like. When one images how the IRS processes tax returns, one might imagine a huge robotic, emotionless, Ford Factory-like production line of paper pushers in suits. It is like a machine in its operation, but just as Bolman and Deal explains in Reframing Organizations,... Continue Reading →

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